Frequently asked questions

Here you will find answers to frequently asked questions.

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Asset is a marketing term which refers to documents and communication materials. For us, that’s images and videos. Hoshi (星) is Japanese for “star” and is used – almost like a family name – for all triggercode products.

Your images and videos are no longer scattered wildly on different servers but are rather centrally located in Asset Hoshi. Files can therefore be accessed from anywhere, using any device. Metadata and collaboration features help to bring order to the chaos and save time.

Prices depend on your requirements. You can find more information on our prices page.

Prices and packages

In principle, this is possible. We would be happy to make you an individual offer.

Asset Hoshi is a software-as-a-service (SaaS) solution in the cloud that can be rented for monthly fees. The price is based on the storage space used and the number of users.

The subscription can be cancelled at any time. It will then run until the end of the current billing period, depending on whether you have chosen monthly or annual billing. You can see the exact dates in the administration interface.

Upgrading to a higher package is possible at any time. If you wish to downgrade, please contact us via our contact form. It is only possible if the amount of used storage and the number of users do not exceed the desired package.